Shipping Policy

At Life N Times Cigar & Coffee, we strive to provide a smooth and reliable shopping experience for all eligible online purchases. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase merchandise or other eligible retail products through our website.


Order Processing

Orders are typically processed within 1–2 business days after payment has been successfully received.

Orders placed after business hours, on weekends, or on public holidays will be processed on the next available business day.

Processing times may be extended during holidays, special promotions, or periods of unusually high order volume.


Shipping Time

After your order has been processed, estimated delivery times are:

  • Processing Time: 1–2 Business Days
  • Transit Time: 3–7 Business Days
  • Estimated Delivery: 4–9 Business Days

Delivery estimates are provided as guidelines and may vary depending on carrier operations, weather conditions, holidays, or other circumstances beyond our control.


Shipping Destination

We currently ship to addresses within the United States only.

At this time, international shipping is not available.


Shipping Rates

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

Any promotional free shipping offers will be clearly indicated on our website.


Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Tracking updates may take up to 24–48 hours to appear after the carrier receives your package.


Delivery Delays

Although we work with reliable shipping partners, occasional delays may occur due to:

  • Severe weather conditions
  • Carrier transportation delays
  • High shipping volumes
  • Holidays
  • Other unforeseen circumstances

We appreciate your patience if delays occur beyond our control.


Damaged or Lost Packages

If your package arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.

To help us investigate, please include:

  • Your order number
  • Clear photographs of any damaged items or packaging (if applicable)
  • A brief description of the issue

We will work with the shipping carrier to resolve the matter as quickly as possible.


Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address at checkout.

If you notice an error after placing your order, please contact us immediately. Address changes can only be made before an order has been shipped.

Life N Times Cigar & Coffee is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.


Contact Information

Business Name: Life N Times Cigar & Coffee
Website: https://lifentimescigarlounge.com

Address: 6947 Main St, Lithonia, GA 30058, USA
Email: support@lifentimescigarlounge.com
Phone: +1 770-680-4946

Customer Service Hours
  • Mon, Thu, Sun: 6:00 PM – 1:00 AM
  • Tue: 8:00 PM – 1:00 AM
  • Fri, Sat: 6:00 PM – 2:00 AM
  • Wed: Closed

Time Zone: Eastern Time (ET)

🕒 Response Time: Our customer support team responds to most inquiries within 24 hours during normal business operations.